Terms and Conditions

KilnStone Ceramics (registered brand name Kilnstone Ceramics) · www.kilnstoneceramics.com · Effective date: October 17, 2026

These terms apply to the KilnStone Ceramics ("Kilnstone Ceramics", "we") website and online shop and to our internal SMS notification program.

1. Website and shop

  • Orders. Every order is an offer to purchase that we may accept or decline. Prices are in US dollars; taxes and shipping are shown at checkout. Each piece is handmade and may vary slightly from its photographs.
  • Shipping and returns. We ship within the United States. Contact us within 14 days of delivery about damaged or incorrect items and we will replace or refund them.
  • Content. Photographs, text, and designs on this site belong to Kilnstone Ceramics and may not be reused without permission.

2. Internal SMS notifications

  • The program. Our SMS program sends one-way, automated text notifications for Kilnstone Ceramics' internal supply tracking workflow: supply and materials spending thresholds, pacing warnings, an occasional balance digest, and reminders that purchases are waiting for review. Messages are intended only for the owner/operator of Kilnstone Ceramics. The program is not offered to customers, website visitors, or the public, and there is no public subscription.
  • Consent. The owner/operator enrolls their own mobile number through the form at www.kilnstoneceramics.com/sms-alerts, which requires agreement to receive these messages. Consent is not a condition of any purchase. No consent is collected from customers or any other person.
  • Frequency and cost. Message frequency varies with purchasing activity; a typical month is a few messages. Message and data rates may apply according to the mobile carrier's plan.
  • Opting out and help. Reply STOP to any message to stop receiving them; one final confirmation will follow. Reply HELP for help, or use the contact form at www.kilnstoneceramics.com/contact. The number can also be removed from the program at any time.
  • Carriers. Mobile carriers are not liable for delayed or undelivered messages.
  • No warranty. The notifications are informational summaries of internal purchase data and may be late, incomplete, or wrong. They are not financial advice.

3. Privacy

How we handle information is described in our Privacy Policy. Mobile information is never shared with third parties or affiliates for marketing or promotional purposes.

4. General

These terms are governed by the laws of the United States and the state in which Kilnstone Ceramics operates. We may update them from time to time; the current version is always posted at www.kilnstoneceramics.com/sms-terms.

Kilnstone Ceramics · www.kilnstoneceramics.com · contact form: www.kilnstoneceramics.com/contact